MICE SALES HOSPITALITY AI AGENT
ENGAGE LEADS GENERATE QUOTES CONVERT FASTER
#TheFutureOfMICEisAI
A PARADIGM SHIFT IN MICE INDUSTRY
Miceflex® is a autonomous MICE Sales hotel AI agent providing unprecedented agility and customer experience !
The meeting planners and venues still rely on outdated RFP (Request form proposal) tool, struggling with manual coordination, inefficiencies, lack of personalization, slow response time, and low conversion. Miceflex® sales AI agent combines advanced MML (Multi-Modal Learning) model, API integration, and an intuitive voice and/or text-based Natural Language Processing (NLP), focusing on customer constraint solving and hotel revenue optimization.
A PARADIGM SHIFT IN MICE INDUSTRY
Miceflex® is a autonomous MICE Sales hotel AI agent providing unprecedented agility and customer experience !
Miceflex® sales AI agent combines advanced MML (Multi-Modal Learning) model, API integration, and an intuitive voice and/or text-based Natural Language Processing (NLP), focusing on customer constraint solving and hotel revenue optimization.
AGENT CAPABILITIES
Miceflex AI sales agent is seamlessly integrated into a global hotels marketplace, and can be activated to drive one, several steps, or the entire MICE sales cycle, to engage leads, and make decisions aligned with the hotel's sales and revenue strategy and forecasts.
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ENGAGES LEADS AND SHARES PERSONALIZED OFFERS
Leads and needs qualification is one of the core features of globalresa AI agent, which delivers hotel full assets, personnalized content, quota availability and dynamic pricing, based on hotel sales & marketing segmentation.
Captures business ID to calculate IR Scoring (Risk Indicators), based on customers’s solvency and booking behavior, in order to limit financial risk and define payment conditions.
NEGOCIATES ADDITIONNAL CAPACITY AND TARIFFS
Miceflex AI agent responds to every request from large to small events, thanks to a “Constraint Solving Automation” model for negotiating additional capacity and rates, and a decision-making engine that publishes prioritized allocation options and conditions, aligned with the hoteliers’ sales and revenue strategy.
GENERATES QUOTES AND CONTRACTS LIVE
Automates the generation of quotes, digital contracts and invoices with branded HTML/PDF templates.
DEFINES BOOKING OPTIONS VALIDITY AND QUEUEING
In addition to define and communicate the duration of your booking options (BO), globalresa AI agent can also prioritize the queueing position of BOs in the sales pipeline, following IP (Profit indicators) and/or IR scoring (Risk indicators).
SALES PIPELINE
Feeds and accelerates your sales pipeline conversion
Classifies booking options and quotes in the sales pipeline, according conversion statuses (confirmed, updated, concelled), and triggers conversion action levers at the optimal time (targeted promotions, dynamic queue and timely reminders).
SALES PIPELINE
Feeds and accelerates your sales pipeline conversion
Classifies booking options and quotes in the sales pipeline, according conversion statuses (confirmed, updated, concelled), and triggers conversion action levers at the optimal time (targeted promotions, dynamic queue and timely reminders).
ABC STATS VISIO
Provides business reports and helps decision-making
Track the evolution of your sales and seasonal trends with detailed insights by hotel, profit center, ABC classes, offers and services, and spot light deviations from your forecasts to make the highlighted decisions.
ABC STATS VISIO
Provides business reports and helps decision-making
Track the evolution of your sales and seasonal trends with detailed insights by hotel, profit center, ABC classes, offers and services, and spot light deviations from your forecasts to make the highlighted decisions.
Pipeline Velocity
Measure your sales pipeline velocity by analyzing your conversion funnel, and assess the impact of your length of sales cycle, CSO performance, and customer feedbacks on conversion rates. Compare your actual results with your forecasts and compset, and evaluate the effectiveness of your conversion levers to make informed strategic adjustments.
AI Insight : Highlight where drop-offs occur & suggest levers (e.g., timing of reminders, better risk flagging)
Sales analytics
Provides detailed sales analyzes and KPIs, identifies deviations from forecasts, assess the imppat of your action levers and capacity allocations. Leverage our AI-driven predictions and recommendations to optimize capacity allocation and pricing, based on demand trends, market index, and compset.
AI Insight : Adjust ABC tariffs dynamically (PMA/PMAX elasticity), spot demand surge or decline, and competitor price and marketIndex tracking.
Ranking report
Evaluate the performance and efficiency of your profit centers, hotels, sales channels, ABC tariff classes, and key accounts by analyzing key metrics such as number of events, revenue, cumulative revenue trends, and 80/20 distribution. Identify your most popular and underperforming offers, services, and ABC classes.
AI Insight : Suggest underperforming areas to reprice, reposition, swap or delete.
Reputation
Review the ratings of your venues, services, facilities, and staff organization to enhance your reputation. Track your Net Promoter Score (NPS) to drive actionable insights that improve guest experience, strengthen loyalty, generate referrals, and ultimately increase Customer Lifetime Value (CLV).
AI Insight : Highlight service failure points, correlate NPS drops with cancellations or no-shows, and suggest improvements.
Track the evolution of your sales and seasonal trends with detailed insights by hotel, profit center, ABC classes, offers and services, and spot light deviations from your forecasts to take the highlighted decisions.
Pipeline velocity
Measure your sales pipeline velocity through conversion funnel metrics, and understand the the impact of your length of sales cycle, CSO performance, and customer feedbacks to improve your conversion rates. Compare your results with your forecasts and compset (direct competitors), and evaluate the effectiveness of your conversion levers to make informed strategic adjustments.
Sales analytics
Provides detailed sales analyzes and KPIs, identifies deviations from forecasts, assess the impact of your action levers and capacity allocations. Leverage Miceflex AI agent’s predictions and recommendations for capacity allocation and ABC pricing based on demand trends (seasonnality, events, market index) and compset, to cover all market needs, optimize business opportunities, and stay ahead.
Ranking report
Evaluate the performance and efficiency of your profit centers, hotels, sales channels, ABC tariff classes, and key accounts by analyzing key metrics such as number of events, revenue, cumulative revenue trends, and 80/20 distribution. Identify your most popular and underperforming offers, services, and ABC classes to fine-tune your sales strategy and maximize profitability.
Hotel rating & NPS
Review the ratings of your venues, services, facilities, and staff organization to enhance your reputation. Track your Net Promoter Score (NPS) to drive actionable insights that improve guest experience, strengthen loyalty, generate referrals, and ultimately increase Customer Lifetime Value (CLV).
Miceflex AI sales agent is a game-changer in the market that priorizes what is essential for customers and hoteliers and automates the constraints to offer an unprecedent user experience and value delivery optimizing customers satisfaction and hotel profitability.
Miceflex is a cloud based application and do not require to be installed on your computer. All you need is an internet connection and an internet browser to use it.
Miceflex is developed on the principle of “mobile first” to take into account the increasing mobility of users.
Hoteliers can decide to activate their AI sales agent at each stage of their sales cycle, whether for qualifying requests, resolving request constraints, editing quotes and managing booking options, confirmations and processing reminders.
The integration of our API 2 ways OTA to hotel information systems (CMS, CRS, PMS, RMS) can take between 15 days and several months, depending on the availability of your IT department.
Regardless of the 2 ways OTA API integration, which can be done in parallel, it takes approximately four to five weeks to get a sales AI agent up and running according your priorities and sales marketing rules.
Whilst all the technical set up is ongoing, we start training and feedback with you. We run simulated conversations and this gives us a great opportunity to plug any knowledge gaps and make sure the Agent’s got your tone of voice perfect.
Yes, your hotel chain benefits from a change support program with a dedicated manager throughout the project’s life cycle.
Don’t worry, our IT platform benefits of Escrow service agreement 24/7/365, based on a continuity plan in the event of prolonged unavailability and technical failure.
FAQ
The essential to know about Miceflex AI Agent
Miceflex AI sales agent is a game-changer in the market that priorizes what is essential for customers and hoteliers and automates the constraints to offer an unprecedent user experience and value delivery optimizing customers satisfaction and hotel profitability.
Miceflex.ai is a cloud based application and do not require to be installed on your computer. All you need is an internet connection and an internet browser to use it.
Miceflex.ai is developed on the principle of “mobile first” to take into account the increasing mobility of users.
Hoteliers can decide to activate their AI sales agent at each stage of their sales cycle, whether for qualifying requests, resolving request constraints, editing quotes and managing booking options, confirmations and processing reminders.
The integration of our API 2 ways OTA to hotel information systems (CMS, CRS, PMS, RMS) can take between 15 days and several months, depending on the availability of your IT department.
Regardless of the 2 ways OTA API integration, which can be done in parallel, it takes approximately four to five weeks to get a sales AI agent up and running according your priorities and sales marketing rules.
Whilst all the technical set up is ongoing, we start training and feedback with you. We run simulated conversations and this gives us a great opportunity to plug any knowledge gaps and make sure the Agent’s got your tone of voice perfect.
Yes, your hotel chain benefits from a change support program with a dedicated manager throughout the project’s life cycle.
Don’t worry, our IT platform benefits of Escrow service agreement 24/7/365, based on a continuity plan in the event of prolonged unavailability and technical failure.
Book an Appointment
Ready to shape the future of MICE with us ?
Book an Appointment
Ready to shape the future of MICE with us ?
mice sales ai agent
A paradigm shift in MICE Industry
Traditional RFP’s processing is revolutionized by AI-driven transformation, personalization, priorization and profitability !.
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